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Privacy Policy

This Privacy Policy explains how Moonb collects, uses, stores, and protects personal data when you visit this website or interact with us.

1. Who we are

Moonb is the data controller responsible for the personal data collected through this website.

2. Personal data we collect

We collect only the information that is necessary to operate our website, improve our services, or respond to enquiries. This may include:

  • Name
  • Email address
  • Company details
  • Information you provide through forms or messages
  • Technical data such as IP address, browser type, and device information
  • Website usage data collected through cookies

We do not collect sensitive personal data.

3. How we use personal data

We process personal data for the following purposes:

  • To reply to enquiries and provide customer support
  • To operate and improve the website
  • To understand how visitors use the website
  • To send updates or materials only when you choose to subscribe
  • To comply with legal obligations

We do not sell personal data.

4. Legal basis under GDPR

We process personal data under the following lawful bases:

  • Consent when you submit forms or sign up for updates
  • Legitimate interest in operating and improving our website
  • Contractual necessity when you request information about our services
  • Legal compliance when required by law

5. Cookies and analytics

This website uses cookies and similar technologies to understand usage and improve performance. Cookies may collect anonymous technical data such as pages visited, time spent on the site, and device type. You can manage your cookie preferences through your browser settings. A separate Cookie Policy explains this in more detail.

6. Data sharing

We may share data with trusted service providers who help us operate our website or deliver our services, such as hosting providers, analytics tools, or email systems. These providers are required to follow GDPR rules and process data only according to our instructions. We do not share personal data with third parties for marketing.

7. Data storage and retention

We store personal data only for as long as necessary for the purposes stated above or as required by law. Technical and analytics data may be retained for a shorter and predefined period.

8. Your GDPR rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing in certain cases
  • Withdraw consent at any time
  • Request a copy of your data in a portable format

9. Recruitment and job applicants

When you apply for a role through our careers pages, we collect and process the personal data you provide so we can assess your application. This includes your name, email, LinkedIn profile, links to your reel, portfolio and CV, your answers to the application questions, and your work eligibility.

Why we process it. We process this data to review your application and to take steps at your request before entering into an employment contract, and on the basis of our legitimate interest in running a fair recruitment process. Providing this information is necessary for us to consider your application.

Your CV and links. We ask for a link to your CV rather than a file upload, so we hold a URL that you control rather than a copy of the document. Please do not include sensitive personal data (for example health, religion, or political views) in your application.

Who sees it. Your application is reviewed by the Moonb hiring team and stored in our recruitment tools and hosting provider, which act as our processors under GDPR and only process the data on our instructions.

How long we keep it. If we do not hire you, we keep your application for up to 6 months to conclude the process, then delete or anonymise it. If you tick the optional consent box, we keep your details for up to 12 months to consider you for future roles, and you can withdraw that consent at any time.

Your rights. The rights set out in section 8 apply to your application data, including the right to access, correct, or delete it. To exercise them, or for any question about recruitment data, contact us at hello@moonb.io.

10. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While no method of transmission over the internet is fully secure, we follow industry standards to safeguard information.

11. International transfers

If personal data is transferred outside the European Economic Area we ensure that adequate safeguards are in place such as approved standard contractual clauses.

12. Third party links

Our website may link to external sites. We are not responsible for the privacy practices or content of those sites.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.