Privacy Policy
This Privacy Policy explains how Moonb collects, uses, stores, and protects personal data when you visit this website or interact with us.
1. Who we are
Moonb is the data controller responsible for the personal data collected through this website.
2. Personal data we collect
We collect only the information that is necessary to operate our website, improve our services, or respond to enquiries. This may include:
- Name
- Email address
- Company details
- Information you provide through forms or messages
- Technical data such as IP address, browser type, and device information
- Website usage data collected through cookies
We do not collect sensitive personal data.
3. How we use personal data
We process personal data for the following purposes:
- To reply to enquiries and provide customer support
- To operate and improve the website
- To understand how visitors use the website
- To send updates or materials only when you choose to subscribe
- To comply with legal obligations
We do not sell personal data.
4. Legal basis under GDPR
We process personal data under the following lawful bases:
- Consent when you submit forms or sign up for updates
- Legitimate interest in operating and improving our website
- Contractual necessity when you request information about our services
- Legal compliance when required by law
5. Cookies and analytics
This website uses cookies and similar technologies to understand usage and improve performance. Cookies may collect anonymous technical data such as pages visited, time spent on the site, and device type. You can manage your cookie preferences through your browser settings. A separate Cookie Policy explains this in more detail.
6. Data sharing
We may share data with trusted service providers who help us operate our website or deliver our services, such as hosting providers, analytics tools, or email systems. These providers are required to follow GDPR rules and process data only according to our instructions. We do not share personal data with third parties for marketing.
7. Data storage and retention
We store personal data only for as long as necessary for the purposes stated above or as required by law. Technical and analytics data may be retained for a shorter and predefined period.
8. Your GDPR rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing in certain cases
- Withdraw consent at any time
- Request a copy of your data in a portable format
9. Data security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While no method of transmission over the internet is fully secure, we follow industry standards to safeguard information.
10. International transfers
If personal data is transferred outside the European Economic Area we ensure that adequate safeguards are in place such as approved standard contractual clauses.
11. Third party links
Our website may link to external sites. We are not responsible for the privacy practices or content of those sites.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.