FAQs

Marketing directors, creative directors, founders, and brand teams who need exceptional creative output but don't have the time or budget to build an internal department. We work with companies of every size, from early-stage startups to global enterprises like Apple, Toyota, Nestlé, Microsoft, and Dell.

No. Moonb is built to extend your team, not replace it. We slot in as an embedded creative department: your in-house team keeps owning strategy and brand, while we handle the production volume, fast turnarounds, and the disciplines you don't have in-house (motion, animation, illustration, video).

Video production, motion graphics, 2D and 3D animation, illustration, graphic design (social, digital, print, packaging), brand identity work, ad creative, and strategic creative consultation. If it's creative output, we can probably build it.

Building an internal creative department takes 6 to 12 months of recruiting, onboarding, and tooling, and comes with fixed salary, benefits, and software costs. With Moonb you get immediate, high-quality output and total flexibility for less than the cost of a single senior creative hire.

Traditional agencies bill per project with markups, kick off slowly, and assign a different team every time. We assign you one dedicated team that learns your brand and gets better over time, with predictable monthly pricing and no per-project quotes.

After you sign up, you receive access to our production platform within minutes. Your dedicated Creative Director reaches out the same day to schedule a kickoff call, learn your brand, and assemble your team. Most clients are fully onboarded inside the first week.

Your dedicated Creative Director. They supervise the team, run your weekly calls, prioritize your work, and own the relationship end to end. You always have a single human to talk to, not a ticket queue.

Most deliverables ship within 5 to 10 business days, depending on complexity. Simple social cuts or design assets often come back the same week. Your Creative Director manages the timeline and keeps you updated at every stage.

Unlimited revisions inside the scope of the deliverable. We iterate until it's right. The dedicated team model means your feedback compounds, your team learns your brand faster than any agency could.

Predictable monthly pricing scoped to your needs. Whether you need a long-term creative partner or a single high-impact project, we'll size a plan around your volume and disciplines. Request a quote and we'll come back with how we'd build it, what it would take, and who would lead.

No long-term contracts. You can cancel anytime. We also offer a 100% money-back guarantee for the first week: if you're not happy, you get a full refund, no questions asked.

Yes. If you need to take a break, you can pause and resume when you're ready. Your dedicated team and the brand knowledge they've built up are preserved while you're paused.

Moonb works for both ongoing partnerships and single high-impact projects. Tell us what you have in mind and we'll find the right shape, retainer, sprint, or single-project quote.

Yes. All working files, source files, and intellectual property are yours. No licensing fees, no usage restrictions, no ongoing rights to negotiate. It's your brand, made by your team.

Of course. We can offer our standard NDA, or you're welcome to provide your own. Your roadmap, unreleased assets, and strategy stay confidential.

Yes. Many of our clients run several brands or product lines under one parent company. Your dedicated team handles all of them, with shared brand systems and consistent execution across each.

Moonb is headquartered in Lisbon, Portugal, with creative talent across Europe and the Americas. We work in your timezone with overlap windows that match your team's hours.

Whatever your team uses. Slack, Teams, Notion, Figma, Frame.io, Asana, Linear, Monday, Google Workspace. We slot into your stack instead of asking you to learn ours.

Book a 20-minute call. We'll understand your needs, scope the right plan, and get your dedicated team assembled. Most clients see their first delivery inside the first two weeks.